Privacy policy

Welcome to Fullwe, the home decor brand that makes your home cozy and stylish. We respect your privacy and we are committed to protecting your personal information. This privacy policy explains how we collect, use, share, and safeguard your personal information when you visit our website or make a purchase from us. Please read this policy carefully and contact us if you have any questions or concerns.

What Information Do We Collect?

We collect various types of information from you when you interact with our website or make a purchase from us, such as:

• Personal information: This includes information that can identify you as an individual, such as your name, email address, phone number, shipping address, billing address, and payment information. We collect this information when you create an account, place an order, sign up for our newsletter, contact us, or participate in any promotions or surveys.
• Non-personal information: This includes information that cannot identify you as an individual, such as your browser type, device type, operating system, IP address, location, and browsing behavior. We collect this information using cookies and other tracking technologies to analyze and improve our website performance, functionality, and user experience.

How Do We Use Your Information?

We use your information for various purposes, such as:

• To process and fulfill your orders, including sending you confirmation and shipping emails, and providing customer service.
• To communicate with you about our products, services, offers, events, and news that may interest you, if you have consented to receive such communications.
• To personalize and enhance your shopping experience, such as showing you products and content that match your preferences and interests, and providing you with recommendations and feedback.
• To monitor and improve our website quality, security, and functionality, such as detecting and preventing fraud, errors, bugs, and technical issues, and testing and optimizing new features and designs.
• To conduct market research and analysis, such as understanding our customer demographics, behavior, and satisfaction, and measuring the effectiveness of our marketing campaigns and strategies.
• To comply with our legal obligations, such as responding to lawful requests from authorities, enforcing our terms and conditions, and protecting our rights and interests.

How Do We Share Your Information?

We do not sell your personal information to any third parties. However, we may share your information with the following categories of recipients, as necessary and appropriate:

• Service providers: These are third-party companies that perform services on our behalf, such as payment processing, order fulfillment, shipping, email marketing, analytics, advertising, and customer support. We only share the information that is necessary for them to perform their services, and we require them to protect your information and use it in accordance with this privacy policy and applicable laws.
• Business partners: These are third-party companies that we collaborate with to provide you with products or services that may interest you, such as affiliates, influencers, or co-branded partners. We only share the information that is necessary for them to provide you with such products or services, and we require them to protect your information and use it in accordance with this privacy policy and applicable laws.
• Legal authorities: These are government or law enforcement agencies that request or require your information to comply with a legal obligation, such as a court order, subpoena, warrant, or investigation. We only share the information that is necessary and relevant for such requests or requirements, and we reserve the right to challenge or reject any requests that we deem unlawful, unreasonable, or excessive.

What Are Your Rights Over Your Information?

Depending on your location and the applicable laws, you may have certain rights over your information, such as:

• The right to access: You have the right to request a copy of the information that we have about you.
• The right to rectify: You have the right to request that we correct any information that is inaccurate or incomplete.
• The right to erase: You have the right to request that we delete your information from our records, subject to certain exceptions and limitations.
• The right to restrict: You have the right to request that we limit the way we use or share your information, subject to certain exceptions and limitations.
• The right to object: You have the right to object to our use or sharing of your information for certain purposes, such as direct marketing or profiling.
• The right to data portability: You have the right to request that we transfer your information to another organization or to you in a structured, commonly used, and machine-readable format.
• The right to withdraw consent: You have the right to withdraw your consent to our use or sharing of your information at any time, without affecting the lawfulness of the processing based on your consent before its withdrawal.
• The right to complain: You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your privacy rights or applicable laws.

To exercise any of these rights, please contact us using the contact details below. We will respond to your request within a reasonable time frame and in accordance with the applicable laws. We may ask you to verify your identity and provide additional information before we can fulfill your request.

How Do We Protect Your Information?

We take your information security very seriously. We use various technical and organizational measures to protect your information from unauthorized access, use, disclosure, modification, or destruction. These measures include:

• Using SSL encryption to protect your information during transmission.
• Using secure servers and firewalls to store and process your information.
• Limiting the access to your information to only those employees, contractors, and agents who need it to perform their duties and who are bound by confidentiality obligations.
• Implementing policies and procedures to ensure the proper handling and disposal of your information.
• Conducting regular audits and reviews to monitor and improve our information security practices.

However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information. We encourage you to take precautions to protect your information, such as choosing a strong password, logging out of your account when not in use, and avoiding clicking on suspicious links or attachments.

How Long Do We Keep Your Information?

We keep your information for as long as it is necessary and relevant for the purposes described in this privacy policy, or as required by the applicable laws. The retention period may vary depending on the type and nature of the information, the purpose and legal basis of the processing, and the legal obligations and risks that we face. When we no longer need your information, we will delete it from our records or anonymize it so that it cannot be linked back to you.

How Do We Use Cookies and Other Tracking Technologies?

Cookies are small text files that are stored on your browser or device when you visit our website. They help us to remember your preferences, enhance your user experience, and deliver relevant ads to you. We use the following types of cookies on our website:

• Essential cookies: These are cookies that are necessary for the proper functioning and security of our website, such as authentication, session management, and fraud prevention. You cannot refuse these cookies, as they are essential for the provision of our services.
• Functional cookies: These are cookies that enable us to provide you with additional features and functionalities, such as personalization, language selection, and live chat. You can refuse these cookies, but it may affect your user experience and some features may not work properly.
• Analytical cookies: These are cookies that help us to measure and analyze the performance and usage of our website, such as traffic, conversions, and bounce rate. We use third-party services such as Google Analytics to collect and process this information. You can refuse these cookies, but it may affect our ability to improve our website quality and functionality.
• Advertising cookies: These are cookies that help us to deliver relevant and personalized ads to you, both on and off our website. We use third-party services such as Facebook Pixel and Google Ads to collect and process this information. You can refuse these cookies, but it may affect the relevance and effectiveness of the ads you see.

You can manage your cookie preferences at any time by clicking on the cookie banner on our website. You can also change your browser settings to block or delete cookies. However, please note that some cookies are essential for our website to work properly, and disabling them may affect your user experience and some features may not work properly.

We may also use other tracking technologies on our website, such as web beacons, pixels, tags, and scripts. These technologies are similar to cookies, but they are embedded in the web pages or emails, and they help us to track and monitor the behavior and activities of our users and customers. We use these technologies for the same purposes as cookies, and you can opt out of them by changing your browser settings or email settings.

Do We Transfer Your Information Across Borders?

We are based in the United States, but we may transfer your information to other countries or regions where we or our service providers operate. These countries or regions may have different data protection laws and standards than your country or region. We will ensure that your information is adequately protected and transferred in accordance with this privacy policy and the applicable laws. By using our website or making a purchase from us, you consent to the cross-border transfer of your information.

How Do We Update This Privacy Policy?

We may update this privacy policy from time to time to reflect changes in our information practices, the applicable laws, or the industry standards. We will notify you of any material changes by posting a notice on our website or sending you an email. We encourage you to review this privacy policy periodically to stay informed of how we collect, use, share, and protect your information. Your continued use of our website or services after we post or send any updates constitutes your acceptance of the updated privacy policy.

How To Contact Us?

If you have any questions or concerns about this privacy policy or our information practices, please contact us using the following details:Fullwe

Welcome to Fullwe, the home decor brand that makes your home cozy and stylish. We respect your privacy and we are committed to protecting your personal information. This privacy policy explains how we collect, use, share, and safeguard your personal information when you visit our website or make a purchase from us. Please read this policy carefully and contact us if you have any questions or concerns.

What Information Do We Collect?

We collect various types of information from you when you interact with our website or make a purchase from us, such as:

• Personal information: This includes information that can identify you as an individual, such as your name, email address, phone number, shipping address, billing address, and payment information. We collect this information when you create an account, place an order, sign up for our newsletter, contact us, or participate in any promotions or surveys.
• Non-personal information: This includes information that cannot identify you as an individual, such as your browser type, device type, operating system, IP address, location, and browsing behavior. We collect this information using cookies and other tracking technologies to analyze and improve our website performance, functionality, and user experience.

How Do We Use Your Information?

We use your information for various purposes, such as:

• To process and fulfill your orders, including sending you confirmation and shipping emails, and providing customer service.
• To communicate with you about our products, services, offers, events, and news that may interest you, if you have consented to receive such communications.
• To personalize and enhance your shopping experience, such as showing you products and content that match your preferences and interests, and providing you with recommendations and feedback.
• To monitor and improve our website quality, security, and functionality, such as detecting and preventing fraud, errors, bugs, and technical issues, and testing and optimizing new features and designs.
• To conduct market research and analysis, such as understanding our customer demographics, behavior, and satisfaction, and measuring the effectiveness of our marketing campaigns and strategies.
• To comply with our legal obligations, such as responding to lawful requests from authorities, enforcing our terms and conditions, and protecting our rights and interests.

How Do We Share Your Information?

We do not sell your personal information to any third parties. However, we may share your information with the following categories of recipients, as necessary and appropriate:

• Service providers: These are third-party companies that perform services on our behalf, such as payment processing, order fulfillment, shipping, email marketing, analytics, advertising, and customer support. We only share the information that is necessary for them to perform their services, and we require them to protect your information and use it in accordance with this privacy policy and applicable laws.
• Business partners: These are third-party companies that we collaborate with to provide you with products or services that may interest you, such as affiliates, influencers, or co-branded partners. We only share the information that is necessary for them to provide you with such products or services, and we require them to protect your information and use it in accordance with this privacy policy and applicable laws.
• Legal authorities: These are government or law enforcement agencies that request or require your information to comply with a legal obligation, such as a court order, subpoena, warrant, or investigation. We only share the information that is necessary and relevant for such requests or requirements, and we reserve the right to challenge or reject any requests that we deem unlawful, unreasonable, or excessive.

What Are Your Rights Over Your Information?

Depending on your location and the applicable laws, you may have certain rights over your information, such as:

• The right to access: You have the right to request a copy of the information that we have about you.
• The right to rectify: You have the right to request that we correct any information that is inaccurate or incomplete.
• The right to erase: You have the right to request that we delete your information from our records, subject to certain exceptions and limitations.
• The right to restrict: You have the right to request that we limit the way we use or share your information, subject to certain exceptions and limitations.
• The right to object: You have the right to object to our use or sharing of your information for certain purposes, such as direct marketing or profiling.
• The right to data portability: You have the right to request that we transfer your information to another organization or to you in a structured, commonly used, and machine-readable format.
• The right to withdraw consent: You have the right to withdraw your consent to our use or sharing of your information at any time, without affecting the lawfulness of the processing based on your consent before its withdrawal.
• The right to complain: You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your privacy rights or applicable laws.

To exercise any of these rights, please contact us using the contact details below. We will respond to your request within a reasonable time frame and in accordance with the applicable laws. We may ask you to verify your identity and provide additional information before we can fulfill your request.

How Do We Protect Your Information?

We take your information security very seriously. We use various technical and organizational measures to protect your information from unauthorized access, use, disclosure, modification, or destruction. These measures include:

• Using SSL encryption to protect your information during transmission.
• Using secure servers and firewalls to store and process your information.
• Limiting the access to your information to only those employees, contractors, and agents who need it to perform their duties and who are bound by confidentiality obligations.
• Implementing policies and procedures to ensure the proper handling and disposal of your information.
• Conducting regular audits and reviews to monitor and improve our information security practices.

However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information. We encourage you to take precautions to protect your information, such as choosing a strong password, logging out of your account when not in use, and avoiding clicking on suspicious links or attachments.

How Long Do We Keep Your Information?

We keep your information for as long as it is necessary and relevant for the purposes described in this privacy policy, or as required by the applicable laws. The retention period may vary depending on the type and nature of the information, the purpose and legal basis of the processing, and the legal obligations and risks that we face. When we no longer need your information, we will delete it from our records or anonymize it so that it cannot be linked back to you.

How Do We Use Cookies and Other Tracking Technologies?

Cookies are small text files that are stored on your browser or device when you visit our website. They help us to remember your preferences, enhance your user experience, and deliver relevant ads to you. We use the following types of cookies on our website:

• Essential cookies: These are cookies that are necessary for the proper functioning and security of our website, such as authentication, session management, and fraud prevention. You cannot refuse these cookies, as they are essential for the provision of our services.
• Functional cookies: These are cookies that enable us to provide you with additional features and functionalities, such as personalization, language selection, and live chat. You can refuse these cookies, but it may affect your user experience and some features may not work properly.
• Analytical cookies: These are cookies that help us to measure and analyze the performance and usage of our website, such as traffic, conversions, and bounce rate. We use third-party services such as Google Analytics to collect and process this information. You can refuse these cookies, but it may affect our ability to improve our website quality and functionality.
• Advertising cookies: These are cookies that help us to deliver relevant and personalized ads to you, both on and off our website. We use third-party services such as Facebook Pixel and Google Ads to collect and process this information. You can refuse these cookies, but it may affect the relevance and effectiveness of the ads you see.

You can manage your cookie preferences at any time by clicking on the cookie banner or cookie settings on our website. You can also change your browser settings to block or delete cookies. However, please note that some cookies are essential for our website to work properly, and disabling them may affect your user experience and some features may not work properly.

We may also use other tracking technologies on our website, such as web beacons, pixels, tags, and scripts. These technologies are similar to cookies, but they are embedded in the web pages or emails, and they help us to track and monitor the behavior and activities of our users and customers. We use these technologies for the same purposes as cookies, and you can opt out of them by changing your browser settings or email settings.

Do We Transfer Your Information Across Borders?

We are based in the United States, but we may transfer your information to other countries or regions where we or our service providers operate. These countries or regions may have different data protection laws and standards than your country or region. We will ensure that your information is adequately protected and transferred in accordance with this privacy policy and the applicable laws. By using our website or making a purchase from us, you consent to the cross-border transfer of your information.

How Do We Update This Privacy Policy?

We may update this privacy policy from time to time to reflect changes in our information practices, the applicable laws, or the industry standards. We will notify you of any material changes by posting a notice on our website or sending you an email. We encourage you to review this privacy policy periodically to stay informed of how we collect, use, share, and protect your information. Your continued use of our website or services after we post or send any updates constitutes your acceptance of the updated privacy policy.

How To Contact Us?

If you have any questions or concerns about this privacy policy or our information practices, please contact us using the following details:

Email address: Fullwecom@gmail.com